Cancellation Policy

Payments:

For all the services contracted, you may pay the same upon arrival at the Shepherd’s Lore Camps & Resort in Sangla, Kinnaur (Himachal Pradesh). All prices mentioned are exclusive of taxes.

Cancellation Policy:

In the event of cancellation of the trip due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

• 30 days prior to arrival: 10% of the room / tour / service cost
• 15 days prior to arrival: 25% of the room / tour / service cost
• 07 days prior to arrival: 50% of the room / tour / service cost

Less than 72 hours or No Show: No Refund

In case of peak season, a separate cancellation policy is applicable (which can be provided as and when required).

Some cancellation and refund policies are out of our tender:

In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the contractors we patronize. For unused accommodation & missed meals etc. we do not bear any responsibility to refund. The refund will be processed and settled within 2 working days after you help us with your bank details.

Law & Jurisdiction

For all complaints, suits, claims, or disputes of whatsoever nature relating to any products offered by The Shepherd’s Lore Camps & Resort, will be under the exclusive jurisdiction of the District Court of Kinnaur at Rampur, Himachal Pradesh.